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Tips & Tricks

Discount

What Company do you work for? Chances are you work for a large company that offers you as a Sprint customer 10-27% off your monthly bill. Just call customer service and tell them who you work for to see what kind of discount you qualify for. If you don't qualify for anything, make yourself a FREE AOL email address. Call customer service back and BAM! You now qualify for a 10% monthly discount off of your rate plan. Enjoy the savings!

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Bad Service At My House

Sprint has a solution for this. If you are ready to cancel your service because you just can't seem to get good service in your house Sprint Account services can offer the cancelling customer a device called an AirRave for $0.00 a month which acts as your own personal cell phone tower. - Completely safe and it's the size of a high speed internet modem. You will need access to high speed internet for this device to work though.

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Special Sprint Support Line

Sprint setup a special "whiteglove" customer support line for readers of The Consumerist. This is a special support division intended to give better service to well-informed customers. You can get in touch with them at 703-433-4401.

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Email Sprint's Legal Team

Sprint is a big company with lots of departments. If you ever want to get in touch with their legal team you can email them at office.general.counsel@sprint.com.

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Avoid ETF's By Knowing Your Contract

All cell phone contracts impose early termination fees if you want to cancel before the term of the contract ends. But they also say that you can cancel for free if the carrier changes the terms of the contract. Often this happens when new, usually small fees are added, like a surcharge for text messages or administrative charges. When changes like this occur, you usually have a 30 day window to cancel your contract without a fee. The carriers count on you not noticing, but if you have been waiting to cancel keep an eye out for these opportunities.

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Increase HTC EVO Battery Life

Get rid of the large HTC widgets like bookmarks and FriendStream
Turn off widget animation
Use a static background rather than a live background
Turn off auto brightness, set screen backlight at 10%
Decrease screen timeout from 1min to 15 seconds
Keep WiFi, GPS, 4G off until it's needed

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Who are the insiders?

Insiders can be current or former employees, partners, or people close enough to the company and products to be able to help. If you are interested in becoming an insider, click the blue box below.

Insider Testimonials

  • "I can help with issues on business accounts." -Sprint Nextel Insider
  • "I can help you understand the ins and outs of international and roaming fees." -Sprint Nextel Insider
  • "I can steer you away from crappy phones." -Sprint Nextel Insider

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