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Tips & Tricks

Andriod Battery Life Help

Having trouble with the battery life on your andriod? Download Juice Defender, its a free app from the marketplace that helps manage your wireless connection settings which can increase your battery life from 50% to 100%.

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Phone is connected to network but doesn't download immediatly

If your phone seems like its running slow when trying to fetch data info try toggling airplane mode. Its alot faster then reseting your phone and usually works.

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Your old phone isn't worthless

Since AT&T phones use GSM technology, a world-wide standard, many phones you have used or are using on their network presently retain their value, much like a used car. Depending on the condition of your old phone and the level of technology it contains, it may be worth anywhere from $10 to $150+. Phones can be sold directly to others via the usual means (classifieds, Craiglist, etc), but there are vendors, both local and online, who make an easy marketplace for selling your old phone. Local computer and cell phone repair places usually by old phones for parts, and these online vendors (e.g. Flipflop or Recelluar) will give you a quote for your old phone (and other tech) and pay for shipping to have it officially inspected. AT&T and Radio Shack are also both offering a trade-in process for your existing phone that often has a great price for your old Cingular/AT&T equipment thanks to the global demand for this kind of technology. Its a great way to help offset the cost of a new phone, especially IPhones. Many customers find that their old IPhone 3G or 3GS is worth almost enough to pay for their new IPhone 4.

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Free microcells from AT&T improve bad iphone reception

Courtesty of Ars Technica :: http://bit.ly/g1I9tf AT&T has QUIETLY begun offering microcells to some iPhone customers in hopes of keeping them from defecting to Verizon. Some readers have reported receiving e-mails from AT&T with the microcell offer "as our way of saying 'thank you' for continued loyalty," though not all AT&T iPhone users have received it. The e-mail offer comes with a bar code and has instructions to visit an AT&T store to receive a "free" 3G microcell, which retails at $199.99. The microcell, which is actually a femtocell device, acts as a sort of 3G signal extender and allows you to receive a cellular signal on your phone in small areas—such as your home or office—where you might not normally get signal. (The femtocell device actually creates new 3G signal using your own broadband connection, so it doesn't really "boost" signal so much as it creates new signal.) AT&T first started selling its own microcells to customers last year and they have been moderately popular among those who live in low- or troubled-coverage areas.

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Avoid using your minutes with VOIP

Recently AT&T announced that they will allow VoIP applications to operate on their mobile network. This means VoIP applications like Skype can run on iPhone without a wi-fi connection, so you can call other Skype users for free without using your cell phone plan's minutes.

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Replace A Damaged Phone For Cheap

You may be able to avoid paying full price to replace a damaged phone by calling support and asking them to move your upgrade availability to an earlier date. Then you can get a fully subsidized phone without having to wait two years from your last upgrade.

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Improve iPhone Battery Life

Minimize gps usage
Turn off push notifications
Fetch data less frequently
Turn off wifi if you don't use it
Turn off bluetooth
Decrease brightness
Turn off 3g

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Get Out Of Overage Fees

If you get hit with an overage fee one month, for instance sending more text messages than your plan allows, it can be quite an expensive mistake. Often you can avoid paying the large penalty by upgrading to a bigger plan in return for having the fee waived. If you go over your text message limit, you might be able to avoid a $100 fee by adding $5 to your current plan, as long as it's your first time.

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